At piso789, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal information we collect, why we collect it, how it is used, and the rights you hold as a player in the Philippines. We encourage you to read this page carefully before registering. If you have questions, our FAQ page is a good place to start.
Last updated: 2025. Applies to all piso789 members in the Philippines.
This Privacy Policy applies to all personal information collected by piso789 through our website, mobile platform, and any related services available to players in the Philippines. It covers how we gather data when you register an account, make deposits or withdrawals, place bets, contact support, or simply browse our platform. We are committed to handling your information responsibly and in accordance with applicable data protection principles. By using piso789, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, please discontinue use of the platform and contact us to close your account.
When you register with piso789, we collect personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the verification process, we may request a copy of a government-issued ID, proof of address, or other documents to confirm your identity and age eligibility. When you transact on the platform, we record payment method details, transaction amounts, timestamps, and account balances as required for financial record-keeping. We also collect technical data such as your IP address, device type, browser version, and session activity to maintain platform security and improve your experience. Additionally, we may collect information you voluntarily provide when you contact our support team or respond to surveys and promotions.
The personal information we collect is used primarily to operate and maintain your piso789 account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with responsible gaming and anti-fraud requirements. We use your contact details to send account-related notifications, security alerts, and — where you have opted in — promotional communications about offers available on the platform. Technical and behavioural data helps us detect suspicious activity, prevent unauthorised access, and continuously improve the performance and usability of our platform. We may use aggregated, anonymised data for internal analytics and business planning purposes, but this data cannot be used to identify you personally. We do not use your information to make automated decisions that produce significant legal effects without human review.
piso789 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and IT infrastructure partners — but only to the extent necessary for them to perform their services and under strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by law or to protect the rights and safety of our users. If piso789 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required. All third parties who receive your data are required to handle it in a manner consistent with this Privacy Policy.
We retain your personal information for as long as your piso789 account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and financial record-keeping obligations. Transaction records and identity verification documents are typically retained for a minimum period as required under applicable Philippine regulations. When your data is no longer needed for the purposes for which it was collected, we take steps to securely delete or anonymise it. You may request the deletion of your personal data at any time, subject to any overriding legal obligations that require us to retain certain records. Requests for data deletion will be assessed on a case-by-case basis and responded to within a reasonable timeframe.
piso789 employs industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access. We conduct regular security assessments and keep our systems updated to address emerging threats. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password and to keep your login credentials confidential. If you suspect any unauthorised activity on your account, please contact piso789 support immediately.
As a player in the Philippines, you have the right to access the personal information piso789 holds about you and to request corrections if any details are inaccurate or incomplete. You may also request a copy of your data in a portable format, object to certain types of processing, or ask us to restrict how we use your information in specific circumstances. If you have opted in to receive marketing communications, you can withdraw that consent at any time by updating your account preferences or contacting our support team. To exercise any of these rights, please reach out to us using the contact details provided in the footer of this page. We will respond to all valid requests within a reasonable period and in accordance with applicable data protection requirements.
piso789 uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and analyse how players interact with our site. Essential cookies are required for the platform to operate and cannot be disabled. Analytical cookies help us understand usage patterns so we can improve the experience for all players in the Philippines. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites.
piso789 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable regulations in the Philippines. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so you remain informed about how your data is being handled. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you have concerns about any changes, please contact our support team before continuing to use piso789.
Quick answers to what Filipino players ask most about data and privacy on piso789.
No — piso789 does not sell, rent, or trade your personal information to third parties for commercial purposes. Your data is shared only with trusted service providers who help us operate the platform, and only under strict confidentiality agreements. These partners are not permitted to use your information for their own marketing or any purpose beyond the specific service they provide to us. We take your privacy seriously and have no commercial arrangement that involves selling player data. If you have concerns about how your data is shared, you can review the full details in Section 3 of this Privacy Policy above.
You can request a copy of the personal data piso789 holds about you by contacting our support team directly. We will verify your identity before processing the request to ensure your data is only disclosed to you. Once verified, we will provide your data in a clear and portable format within a reasonable timeframe. There is no charge for a standard data access request. If you believe any of the information we hold is inaccurate, you can also request a correction at the same time — visit our FAQ page for more guidance on submitting requests.
Yes, you can request account closure and deletion of your personal data at any time by contacting piso789 support. We will process your request and remove data that is no longer required, subject to any legal or regulatory obligations that require us to retain certain records — such as transaction history and identity verification documents. Once your account is closed, you will no longer be able to access your betting history or account balance, so please ensure any pending withdrawals are completed first. Data deletion requests are assessed individually and responded to within a reasonable period. For responsible gaming-related closures, we also recommend reviewing the tools on our Responsible Gaming page before submitting your request.
All payment transactions on piso789 are processed through encrypted, secure channels to protect your financial information in transit. We do not store full payment card numbers on our servers — sensitive payment data is handled by our trusted payment processing partners who operate under strict security standards. Access to financial records within our systems is restricted to authorised personnel only, and all access is logged and monitored. We regularly review our security practices to ensure they remain effective against evolving threats. If you ever notice an unexpected transaction on your account, contact piso789 support immediately so we can investigate and take appropriate action.
Your data is protected every step of the way at piso789. Join Filipino players who trust us for sports betting, live casino, and more — all in Philippine pesos.